Enterprises can ADAPT by:
Providing awesome (omni-channel - social, mobile) customer experiences
Getting intelligence from data (Big Data, AI/ML)
Example: Personalize consumer offerings
Enabling themselves to make changes faster
Cultural change from "traditional Datacenter, SDLC, manual IT Ops" to "Cloud,
Containers, DevOps/SRE, Automation"
Digital Transformation: Using modern technologies to create
(or modify) business processes & customer experiences by
innovating with technology and team culture
Focus on WHY (NOT HOW)
Increase pace of change
Revenue Growth
Cost Savings
Higher customer engagement/retention