The Delivery Framework outlines how TM engages with Clients and Partners through Client Services to deliver successful projec ts. It

consists of two pillars Project Delivery and Project Assurance . Both pillars work through the project lifecycle through four main phases. It’s

an evolving framework

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TM Client Services Delivery Framework objectives

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Above objectives are met through the following

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Ecosystem of support services available to client and partners Services, Training, Documents, Tools and Support Teams

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Lowering risk and accelerate the delivery process Achieved through Inception Library, Training Program and Delivery Approach

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Ensuring zero failure when clients and partners deploy Vault Achieved through Solution Governance and Delivery Governance

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Support during the project Life cycle

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Project Delivery This pillar consists of tools, trainings and approach to enable clients and partners to deploy Vault, configu re product and

successfully release products to market

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Project Assurance This pillar consists of Support, design and Governance processes to best implement Vault & achieve objective of zero

failed deployments